Senior Service Delivery Manager
NTT DATA,(2 months ago)
About this role
A Senior Service Delivery Manager at NTT DATA oversees end-to-end delivery of managed services for medium to large complex client contracts. The role is accountable for contract management, client satisfaction, and contract profitability while coordinating across cross-functional teams. It supports business objectives through proactive client communication, technical oversight, and ensuring services meet contractual and quality standards.
Required Skills
- Service Delivery
- Contract Management
- Client Management
- Project Management
- Incident Management
- Cloud
- Security
- ITIL
- Budgeting
- Communication
Qualifications
- Bachelor's Degree
- ITIL
- PMP
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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