Senior Service Delivery Manager
ITRS
About this role
A Senior Service Delivery Manager in Information Technology oversees the delivery of IT services to clients, ensuring quality and efficiency in service provision. The role involves managing teams, coordinating projects, and maintaining customer satisfaction in the IT and services industry.
Skills
About ITRS
itrsgroup.comITRS Group is a leading provider of real-time observability solutions tailored specifically for the financial services and regulated industries. Their AI-powered automation helps organizations prevent IT outages before they occur, offering capabilities such as incident identification and remediation, root cause analysis, digital experience monitoring, capacity planning, and ensuring regulatory compliance. Trusted by major investment banks and a wide range of customers, ITRS is committed to delivering innovative technology that meets the demanding needs of critical environments.
About ITRS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$124k – $167k
per year