Senior Service Delivery Manager

The Senior Service Delivery Manager at Brennan takes ownership of a portfolio of strategic clients, acting as the primary point of contact for service delivery and executive-level client relationships. This role involves collaborating with Account Managers to retain and grow accounts, identifying opportunities for new solutions, and bridging the gap between clients and internal technical teams. The position requires strong service delivery expertise, broad technical knowledge, and the ability to engage confidently with C-suite stakeholders to drive continuous improvement and customer satisfaction.