Senior Service Designer (12-Month FTC)
Lloyds Bank(25 days ago)
About this role
Senior Service Designer (12-month fixed-term) at Lloyds Banking Group based in London focused on shaping seamless digital customer experiences and advancing the practice of Service Design across the organisation. The role sits within a multidisciplinary team of designers, researchers and strategists and supports the Group’s transformation and multi-channel banking strategy. It is a senior, impact-focused position with responsibility for promoting design thinking and embedding service design principles across products and journeys.
Required Skills
- Service Design
- Journey Mapping
- Blueprinting
- Storytelling
- Workshop Facilitation
- Design Thinking
- Research Methods
- Communication
- Coaching
- Mentoring
+2 more
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