Senior Service Designer (12-Month FTC)

Senior Service Designer (12-month fixed-term) at Lloyds Banking Group based in London focused on shaping seamless digital customer experiences and advancing the practice of Service Design across the organisation. The role sits within a multidisciplinary team of designers, researchers and strategists and supports the Group’s transformation and multi-channel banking strategy. It is a senior, impact-focused position with responsibility for promoting design thinking and embedding service design principles across products and journeys.