Senior Service Designer, Data & Workflow Systems

Skylight(23 days ago)

RemoteFull TimeMedior$90,000 - $230,000Operations

About this role

Skylight is hiring a Service Designer focused on Data & Workflow Systems to design how people, processes, and data fit together across the company’s internal operations. The role centers on building interconnected knowledge and workflow infrastructure that links contracts, staffing, delivery context, and operational data to enable better decisions and reduce friction. The position supports Skylight’s mission to improve public services through design and technology and helps prepare the organization for AI-enabled work.

View Original Listing

Required Skills

Systems Thinking
Workflow Mapping
Workflow Architecture
Data Modeling
Metadata Design
Service Blueprints
Prototyping
Automation Concepts
Facilitation
Cross Functional

+2 more

Qualifications

Degree (may be required)
Public Trust
Security Clearance
Authorized To Work In U.S.
U.S. Citizenship (for some contracts)

About Skylight

myskylight.com

I couldn't find any visible company text on the provided page (it contains only global styles/fonts). Below is a suggested 3‑sentence company profile you can use or adapt: [Suggested profile] A technology company that builds cloud-hosted SaaS products to help businesses centralize customer data, automate workflows, and deliver personalized digital experiences. Their platform offers APIs, prebuilt integrations, analytics, and security/compliance features designed for fast developer onboarding and scalable production use. Customers range from small teams to enterprises looking to improve retention, speed up product delivery, and derive actionable insights from their operational data.