M&T Bank
The Senior Service Designer leads the design of service and touchpoint experiences within the Commercial Bank, focusing on human-centered methodologies and customer-centric strategies. This role involves leading cross-functional teams, conducting user research, and translating insights into differentiated service experiences. The position requires collaboration with various departments to implement innovative banking solutions that enhance customer financial goals.
Headquarters
Buffalo, New York, United States
Company Size
10001+ employees
Founded
1856
With a community bank approach, M&T Bank helps people reach their personal and business goals with banking, mortgage, loan and investment services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for M&T Bank.