eci
ECI is seeking a Senior Service Desk Analyst Tier 3 to provide end-user desktop support and server administration for Windows, Exchange, and Office 365 environments. The role involves responding to Level 1 and 2 service tickets, triaging incidents, and collaborating with high-profile financial industry clients in a fast-paced onsite setting. This position requires strong problem-solving skills and the ability to deliver world-class IT support while meeting service level agreements.
Headquarters
Boston, Massachusetts, United States
Company Size
501-1000 employees
Founded
1995
ECI is a technology services firm specializing in cloud, digital services, and cybersecurity solutions. They provide IT infrastructure, application development, and cloud management offerings designed to improve efficiency, scalability, and security for organizations. Combining engineering, consulting, and managed services, ECI helps modernize operations, reduce risk, and accelerate digital transformation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for eci.
eci didn’t post a salary, so this is our estimate from similar listings.