Leidos

Senior Service Desk Analyst

Leidos

14 days ago
Bristol, Gloucestershire
Onsite
Full Time
Senior
0 applicants
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Leidos
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About this role

The Senior Service Desk Analyst at Leidos provides high-quality technical support across the LCST programme, handling incident management, supporting ITIL processes, and engaging with stakeholders. The role involves troubleshooting, process improvement, and supporting AWS and enterprise platforms in a fast-paced environment.

Skills

Qualifications

ITIL Foundation Certification
Leidos

About Leidos

leidos.com

Acquia is a digital experience company built around Drupal that provides cloud hosting, content management, personalization, and marketing tools to help organizations build and operate large, secure websites and applications. Its platform combines Acquia Cloud and site-management services with capabilities for digital asset management, personalization and customer engagement, security, and professional support. Founded by Dries Buytaert (the creator of Drupal), Acquia positions itself as an enterprise-grade partner for organizations that want to leverage open-source Drupal at scale. Its customers include government agencies, media companies, and large enterprises that need scalable, secure digital experiences.

About Leidos

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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