Senior Service Experience Designer

NATIONAL(6 days ago)

RemoteFull TimeSenior$0 - $55,000Service Design

About this role

The role involves designing accessible, user-centered services within complex systems, collaborating with cross-disciplinary teams, and applying research and design methodologies to improve public services. It emphasizes strategic thinking, stakeholder engagement, and fostering inclusive practices.

View Original Listing

Required Skills

Service Design
User Research
Design Thinking
User-Centered Design
Stakeholder Engagement
Facilitation
Accessibility
Agile
Data Analysis
Prototyping

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

View more jobs at NATIONAL →