Mail Metro Media
The Senior Service and Operations Manager leads the operational backbone of the Customer Success function, specifically owning the subscriptions engine and integrating Customer Service workflows. This role acts as the primary interface between Customer Success and Product/Technology teams to manage platform requirements, automation, and CRM migrations while driving revenue recovery and operational efficiency.
Headquarters
London, England, United Kingdom
Company Size
201-500 employees
Founded
2018
Mail Metro Media is the advertising home of the Mail brands, Metro, The i Paper, The Telegraph’s print products, and New Scientist.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mail Metro Media.