Senior ServiceNow Implementation Specialist
TELUS Digital(1 month ago)
About this role
The Senior ServiceNow Implementation Specialist will lead hands-on design, development, and implementation of the ServiceNow platform within a complex, multi-tenant Managed Service Provider environment. The role focuses on architecting Domain Separation, building integrations with enterprise systems (including AIOps, OSS/BSS, and AI/data platforms), and ensuring CMDB/CSDM alignment. The specialist will collaborate with security, infrastructure, and data teams to enable secure APIs, analytics, and custom applications to support internal and client operations.
Required Skills
- ServiceNow
- Domain Separation
- ITSM
- ITOM
- CSM
- TSM
- SPM
- CMDB
- CSDM
- Integrations
+26 more
Qualifications
- 5+ Years Experience
- ServiceNow CIS
- ServiceNow CAD
About TELUS Digital
telusdigital.comTelus Digital is the digital innovation and product engineering arm of TELUS that designs and builds customer-facing services, platforms, and applications. They deliver cloud-native engineering, mobile and web experiences, e‑commerce and API platforms, and data & AI solutions across telecom, health and IoT domains. Combining product design, agile engineering and data-driven insights, Telus Digital helps accelerate digital transformation and improve customer experience. Organizations partner with them for industry expertise, scalable secure platforms, and end-to-end delivery from concept to operations.
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