ICF

Senior ServiceNow ITSM Change Management SME (Remote) NI

ICF

15 days ago
Remote
Full Time
Senior
1 applicant
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ICF
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About this role

A Change Management SME at ICF focuses on improving organizational change management processes, ensuring compliance and efficiency in change implementation across federal clients. The role involves managing ServiceNow workflows, conducting user testing, and providing strategic guidance on ITIL best practices.

Skills

Qualifications

Bachelor’s degree in computer science, information technology, or a related field or equivalent work experienceITIL Foundation certificationUS Citizen or Green Card HolderPublic Trust
ICF

About ICF

icf.com

We work with hundreds of companies and governments to plan, design, and implement transformative projects. Learn more about ICF.

About ICF

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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