Senior Site Reliability Engineer – Forward Deployed (AWS & Databricks)

The Senior Site Reliability Engineer – Forward Deployed (AWS & Databricks) is a senior individual contributor responsible for production operations, incident response, and post-launch system reliability across Abacus Insights’ platform. This role blends SRE and production operations with SWAT-style deep technical problem solving, forward-deployed customer-facing technical work, and hands-on software development and automation. You will own the most complex, ambiguous, and high-impact production issues, particularly those involving AWS infrastructure, Databricks workloads, and large-scale data pipelines. You will work directly with customers on escalations and deployments, while ensuring learnings are translated back into durable product and platform improvements.