Senior Site Reliability Engineer I

Talkdesk(15 days ago)

Porto, PortugalOnsiteFull TimeSenior$136,628 - $184,041 (estimated)Site Reliability Engineering

About this role

A Site Reliability Engineer at Talkdesk helps ensure the reliability and scalability of the cloud infrastructure supporting the company's contact center platform. The role is part of a fast-growing software organization focused on delivering exceptional customer experiences globally.

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Required Skills

Site Reliability
Infrastructure
Terraform
Ansible
Python
Go
Java
Kubernetes
Docker
Networking

+11 more

Qualifications

BS in Computer Science or Information Technology
ITIL

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.