Senior Site Reliability Engineer

Manychat(13 days ago)

HybridFull TimeSenior$146,565 - $195,690 (estimated)Site Reliability

About this role

Manychat is a global chat marketing platform used by creators to improve engagement and sales. This Senior Site Reliability Engineer role is a hybrid senior position that will bridge infrastructure and engineering, providing ownership as the current Infra Lead moves to a software role. The role focuses on shaping platform reliability and developer experience for a growing AI product landscape.

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Required Skills

Linux
AWS
Kubernetes
EKS
Terraform
Helm
Ansible
GitHub Actions
Prometheus
Grafana

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About Manychat

manychat.com

ManyChat is a conversational marketing platform that lets businesses build chatbots and automate messages across Facebook Messenger, Instagram, WhatsApp, SMS (and email) using a visual drag-and-drop flow builder. It includes audience segmentation, broadcast and drip campaigns, commerce tools (product galleries/checkout), and integrations with CRMs and e-commerce platforms. Marketers and e‑commerce teams use ManyChat to capture leads, recover carts, run promotional campaigns, and drive revenue with personalized automated conversations. The service is offered with a free tier and paid plans that add advanced automation, analytics, and team features.