Senior Soft Services Lead

The Senior Soft Services Lead oversees daily facility operations, ensuring functionality, safety, and efficiency while managing budgets, vendor relationships, and compliance with safety regulations. This role involves driving high client satisfaction through strategic account planning and proactive issue resolution, as well as managing facility upgrades, emergency preparedness, and inventory control. The position requires coordinating with building management, leading the transport and F&B teams, and maintaining detailed records of maintenance and safety activities.