Monks

Senior Software AI Engineer / Temporary project

Monks

3 months ago
Remote
Full Time
Senior
0 applicants
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Monks
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About this role

A Software Engineer at Monks will build an AI-powered customer experience platform prototype that integrates LLM intelligence for conversational interactions, proactive delivery updates, and real-time tracking. The role combines cloud infrastructure, event-driven microservices, and retail logistics integrations to normalize and serve live tracking data. The engineer will collaborate with AI/NLP specialists to implement RAG pipelines, apply model guardrails, and ensure observability and operational quality.

Skills

Monks

About Monks

monks.com

Monks is a global content, data, media and tech powerhouse that helps brands with digital-first creative production, advertising and data-driven media solutions. They combine creative content, production, audience and data capabilities with technology to deliver brand marketing, digital campaigns and performance-driven media. Monks positions itself as a disruptive, digitally driven partner focused on modernizing content and advertising workflows at scale across markets.

About Monks

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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