Senior Software AI Engineer / Temporary project
Monks(1 month ago)
About this role
A Software Engineer role building an AI-powered customer experience platform that integrates advanced LLM intelligence with logistics and conversational messaging. The initial focus is delivering a prototype using Retrieval-Augmented Generation to provide proactive delivery updates, real-time tracking, and automated responses. The role sits at the intersection of AI, cloud infrastructure, and retail logistics and collaborates with AI/NLP specialists to optimize model performance and safety. It contributes to designing event-driven workflows and scalable backend services for customer engagement.
Required Skills
- Backend Development
- Node.js
- TypeScript
- Python
- AWS
- Lambda
- APIGateway
- DynamoDB
- SQS
- EventBridge
+13 more
About Monks
monks.comMonks is a global content, data, media and tech powerhouse that helps brands with digital-first creative production, advertising and data-driven media solutions. They combine creative content, production, audience and data capabilities with technology to deliver brand marketing, digital campaigns and performance-driven media. Monks positions itself as a disruptive, digitally driven partner focused on modernizing content and advertising workflows at scale across markets.