Decagon
Decagon is a conversational AI platform that helps brands create personalized AI customer service agents across various communication channels. The company focuses on transforming customer interactions into faster, richer, and more meaningful experiences. They are driven by innovation, velocity, and a commitment to redefining customer support.
Headquarters
San Francisco, California, United States
Company Size
1-10 employees
Founded
2023
Decagon is an AI concierge platform that enables businesses to build, optimize, and scale AI agents that deliver personalized customer experiences across chat, voice, and email. The platform features Agent Operating Procedures (AOPs) for natural-language workflow definition, robust A/B testing and QA tools, and an analytics suite that surfaces customer insights at scale. Decagon serves leading enterprises across industries including retail, travel, financial services, and technology.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Decagon.
Decagon AI raises $250M at $4.5B valuation to scale AI concierge platform
1 month ago