Senior Software Engineer, Agent Orchestration

Decagon(2 months ago)

San Francisco, CAOnsiteFull TimeSenior$250,000 - $330,000Engineering, Product & Design

About this role

The Senior Software Engineer on the Agent Orchestration team at Decagon is responsible for designing and building the systems that govern the operation of AI agents in real-world conditions. This role focuses on creating a reliable execution engine that coordinates model reasoning and actions while enhancing performance, reliability, and quality through robust testing and observability. The engineer will tackle complex distributed systems challenges, leveraging strong skills in Python or TypeScript and an understanding of asynchronous programming to improve agent behavior across millions of interactions.

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Required Skills

Software Engineering
Systems Design
Distributed Systems
Python
TypeScript
Asynchronous Programming
Debugging
Reliability Improvement
Testing
Observability

+9 more

About Decagon

decagon.ai

Decagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.