Senior Software Engineer, Customer Service (Remote)

ezCater, Inc(27 days ago)

HybridFull TimeSenior$158,000 - $190,000Product Engineering

About this role

A Senior Software Engineer on ezCater’s Customer Service team will help transform the customer experience by building a modern, AI-enabled Customer Service tech stack and integrating it with platforms like Salesforce Service Cloud. The role sits within the Product Engineering organization and reports to the Engineering Manager, Fulfillment Experience. It emphasizes cross-functional collaboration with Staff Engineers, Product, Customer Service, and Operations and contributing to engineering excellence across the company.

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Required Skills

Backend Development
Go
Ruby
Rails
Java
Salesforce
Zendesk
HubSpot
Twilio
Amazon Connect

+11 more

About ezCater, Inc

ezcater.com

ezCater is a leading U.S. food‑tech platform that simplifies corporate and office catering by connecting organizations with restaurants nationwide. The service aggregates more than 100,000 restaurants, letting customers browse menus, read reviews, manage orders, and track on‑time delivery. ezCater supports everything from small meetings to large events and offers features for corporate billing, account management, and dedicated customer support. Companies rely on it for convenient, reliable workplace food ordering and streamlined logistics across the country.