Senior Software Engineer, Frontend (Platform)
Cresta(8 days ago)
About this role
Cresta is pioneering AI-driven contact center solutions, focusing on unlocking customer insights and automating processes with a strong leadership team and notable investors. The company utilizes cutting-edge AI and ML technology to revolutionize customer interactions across various industries.
Required Skills
- React
- Angular
- UI Components
- Frontend Architecture
- Web Development
- System Design
- Code Quality
- Performance Optimization
- Security
- Reusable Components
About Cresta
cresta.comCresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.
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