Senior Software Engineer II

Talkdesk(5 months ago)

Seattle, WAOnsiteFull TimeSenior$178,000 - $298,000Engineering

About this role

A Senior Software Engineer at Talkdesk will join the AI engineering organization supporting the company’s mission to elevate customer service through AI and big data-driven cloud solutions. The role is part of a fast-growing, globally recognized cloud contact center leader focused on delivering scalable, high-quality AI and data platform initiatives.

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Required Skills

Cloud Services
AI/ML
Prompt Engineering
Data Analysis
Data Mining
Business Intelligence
Data Transformation
Data Processing
Scalability
Collaboration

+9 more

Qualifications

Bachelor's or Master's in Computer Science or Engineering

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.