Senior Software Engineer, Infrastructure
Decagon(18 days ago)
About this role
Decagon is building a conversational AI platform that enhances customer experience through personalized interactions across various communication channels. The company focuses on developing reliable, scalable, and low-latency systems to support its AI-driven services for leading enterprises.
Required Skills
- Terraform
- Kubernetes
- Prometheus
- Grafana
- OpenTelemetry
- GitOps
- Load Testing
- Observability
- AWS
- GCP
About Decagon
decagon.aiDecagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.
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