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Senior Software Engineer – Operations at Eli Lilly and Company - ApplyBlast

Senior Software Engineer – Operations

Eli Lilly and Company

2 months ago

4.0 on Glassdoor

Hyderabad, Telangana, India

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Software Engineer – Operations provides advanced technical support for a suite of products, serving as the escalation point for L2 support and customer queries. The role involves troubleshooting, diagnosing, and resolving incidents related to application functionality, integrations, performance, and security, while collaborating with development and cross‑functional teams to ensure timely fixes and product quality.

Responsibilities

Provide advanced technical support and act as escalation point for L2 queries
Troubleshoot, diagnose, and resolve incidents related to application functionality, integrations, performance, and security
Collaborate with development teams to analyze root causes and deliver timely fixes or workarounds

Skills

Qualifications

Bachelor's degree in Computer Science or Engineering

About Eli Lilly and Company

lilly.com

Headquarters

Indianapolis, Indiana, United States

Company Size

10001+ employees

Founded

1876

View Profile

Eli Lilly and Company is a global biopharmaceutical company headquartered in Indianapolis, Indiana. It discovers, develops, manufactures and commercializes prescription medicines across therapeutic areas including diabetes, oncology, immunology, neuroscience and pain, and has a longstanding history in insulin and other major drug discoveries. Lilly invests heavily in research and clinical development and partners with biotech, academic institutions, and industry collaborators to advance biologics, small molecules, and precision medicines. The company operates global manufacturing and commercial networks and provides patient-support programs to improve access to its therapies.