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Senior Software Engineer, Search at Front - ApplyBlast

Senior Software Engineer, Search

Front

10 months ago

4.5 on Glassdoor

Paris, France

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Software Engineer, Search at Front focuses on enhancing the search experience within their AI-powered customer service platform, working on features like conversation search and contacts autocomplete. This role involves collaborating with researchers, designers, and product managers to improve existing algorithms for accuracy while managing a substantial search infrastructure, including in-house Elasticsearch clusters and processing millions of queries daily. Ideal candidates should possess a background in building large-scale distributed search systems and be adept with modern web technologies.

Skills

About Front

front.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2014

View Profile

Front is a customer operations platform that integrates AI and human support to enhance customer experience. It streamlines communication across various channels, including email, SMS, and live chat, ensuring that each customer interaction is efficient and personalized. The platform is designed for customer-first teams, providing tools for automation, analytics, and collaboration to manage inquiries and support requests effectively. With Front, businesses can deliver exceptional service at scale, supported by powerful AI-driven insights and workflows.