Senior Software Engineer, Voice Agent

Decagon(2 months ago)

San Francisco, CAOnsiteFull TimeSenior$250,000 - $330,000Engineering, Product & Design

About this role

A Senior Software Engineer focused on Voice Agent at Decagon will design and enhance the systems that enable real-time, natural conversations via voice across various platforms. Responsibilities include improving speech understanding and synthesis, managing streaming audio and timing, and collaborating with Research and Infra teams to optimize performance and integrate new models. The ideal candidate should have a strong background in software engineering, particularly with Typescript and Python, and experience in asynchronous or streaming systems, as well as an interest in speech and audio technologies.

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Required Skills

Software Engineering
Voice Runtime
Speech Understanding
Synthesis Quality
Real Time Orchestration
Asynchronous Programming
Streaming Systems
Debugging Skills
Audio Processing
Networking

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About Decagon

decagon.ai

Decagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.