Senior Software Engineer

Lorikeet

6 days ago

New York City, US

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Software Engineer at Lorikeet builds AI-first customer support solutions, defining product development for a new category of SaaS. The role involves working with coding agents as a core part of the development workflow and shaping the future of AI-driven support systems.

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About Lorikeet

lorikeetcx.ai

Lorikeet is an AI-powered customer support platform designed as a universal concierge for complex and regulated industries. Its autonomous AI agents resolve issues end-to-end across voice, chat, email, and SMS—handling refunds, CRM data queries, account updates, and ticket closures without human intervention. Based in Sydney, Australia, Lorikeet targets high-standard CX with 24/7 AI-driven resolution and workflow automation. The platform offers tiered pricing (Start with 18,000 credits/year, Scale with 48,000 credits/year, and an Enterprise option) to suit growing teams and large organizations.