Senior Solution Architect - Customer Success (USA)

Articul8(29 days ago)

HybridFull TimeSenior$158,773 - $212,741 (estimated)Customer Success

About this role

The Senior Solution Architect - Customer Success at Articul8 AI is responsible for guiding enterprise clients through the entire AI journey, from pre-sales solution architecture to post-sale deployment and optimization. This role involves designing technical solutions tailored to specific business challenges, leading workshops for customer enablement, and collaborating with internal teams to ensure successful platform integration. The position requires advanced proficiency in cloud platforms, Kubernetes, modern programming languages, and a strong understanding of AI technologies, as well as excellent communication skills for engaging with both executive and technical stakeholders.

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Required Skills

Solution Design
Customer Enablement
Cross-Functional Collaboration
Platform Deployment
Custom Engineering
Infrastructure Optimization
Ongoing Training
Continuous Improvement
Customer Advocacy
Solution Architecture

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About Articul8

articul8.ai

Articul8 is a leading provider of a domain-specific Generative AI platform designed to transform enterprise data management and operational efficiency. The platform features advanced capabilities for autonomous decision-making and utilizes proprietary technologies like ModelMesh™, enabling seamless orchestration of various AI models tailored to specific industries. By focusing on hyper-personalization and offering specialized models, Articul8 empowers enterprises to harness their data for more precise and actionable insights, addressing complex challenges in regulated sectors such as finance and healthcare.