Senior Solution Architect - Professional Services
Klaviyo(1 day ago)
About this role
Klaviyo is seeking a Senior Professional Services Manager to lead complex customer engagements, delivering strategic technical solutions and driving customer success. The role involves managing enterprise projects, providing expert guidance on the Klaviyo platform, and influencing stakeholders at all levels.
Required Skills
- Solution Design
- Project Management
- Customer Success
- API
- Martech
- Solution Consulting
- Technical Leadership
- Enterprise Software
- Data Integration
- Web Development
About Klaviyo
klaviyo.comKlaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.
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