Senior Solution Consultant

United States - Genesys Cloud Services, Inc.(1 month ago)

HybridFull TimeSenior$116,500 - $216,500Sales Engineering

About this role

Genesys is hiring a Solutions Consultant focused on AI-first customer experience solution design for the Genesys Cloud experience orchestration platform. The role serves as a technical ambassador who helps organizations envision and adopt AI-powered CX capabilities across digital and voice channels. The position supports customer transformation efforts by aligning AI innovation with business outcomes and value realization.

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Required Skills

Solution Consulting
AI Solution Design
Customer Discovery
Executive Presentations
Demo Development
Generative AI
Agentic AI
Predictive Analytics
Conversation Design
Speech Analytics

+8 more

Qualifications

Bachelor’s Degree

About United States - Genesys Cloud Services, Inc.

genesys.com

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