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Senior Solution Consultant at Genesys - ApplyBlast

Senior Solution Consultant

Genesys

1 month ago

Singapore, Singapore, Singapore

Hybrid

Full Time

Senior

0 applicants

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About this role

The Senior Solution Consultant plays a crucial role in the pre-sales organization by understanding customer needs and creating compelling business solution roadmaps. This technical ambassador showcases innovative AI-powered offerings and solutions for customers as part of complex sales deals. The role involves performing detailed discovery, facilitating demos, responding to RFx's, and working towards winning prospective customers by showcasing Genesys value.

Responsibilities

Build and document reusable solutions leveraging Genesys technologies and modern cloud services
Facilitate AI Powered Experience Orchestration Demos and workshops to uncover customer needs
Create customized demos and solution design proposals to showcase Genesys value to stakeholders

Skills

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.