Senior Solutions Engineer | Atlanta | Remote

Grafana Labs(1 month ago)

RemoteFull TimeSenior$204,000 - $239,000Enterprise Solutions Engineering

About this role

An Enterprise Solutions Engineer on the Commercial SE team at Grafana Labs is a customer-facing product expert who helps drive company growth by representing Grafana’s value to customers and ensuring successful adoption of its observability stack. The role acts as a bridge between customers, sales, product, and engineering, contributing customer insight to shape product direction while supporting commercial outcomes.

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Required Skills

Pre-Sales
Open Source
Metrics Monitoring
Sales Collaboration
Technical Presentations
Customer Engagement
Competitive Analysis
Documentation
Content Creation
Communication

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About Grafana Labs

grafana.com

Grafana Labs develops Grafana, an open-source, composable observability and analytics platform for visualizing metrics, logs, and traces from virtually any data source. The product provides flexible, customizable dashboards, alerting, and a plugin-driven ecosystem with integrations like Prometheus, Loki, Tempo, Elasticsearch, and cloud provider services. Grafana Labs also offers Grafana Cloud and enterprise editions that add managed hosting, scalability, security, and commercial support for organizations with production SLAs. Teams choose Grafana for its extensibility, strong open-source community, and developer-friendly UX for monitoring and troubleshooting.

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