Senior Solutions Engineer

Decagon(2 months ago)

London, United KingdomOnsiteFull TimeSenior$199,494 - $266,869 (estimated)Go to Market

About this role

The Senior Solutions Engineer at Decagon is a key technical role responsible for guiding enterprise clients in integrating Decagon's AI-powered solutions into their systems. This position involves collaborating with Account Executives to develop value-driven, customized demonstrations, architecting generative AI experiences, and clearly communicating complex technical concepts to various stakeholders, including C-level decision-makers. The role is pivotal in shaping the company’s product strategy and enhancing customer engagement within a rapidly growing environment.

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Required Skills

Customer Facing Experience
Sales Engineering
Solution Development
Technical Consulting
Integration Strategies
Generative AI
Custom Demonstrations
Stakeholder Communication
Interpersonal Skills
Teamwork

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About Decagon

decagon.ai

Decagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.