Senior Solutions Engineer
Intercom(2 days ago)
About this role
Intercom is a company leading in AI-powered customer service, offering solutions that blend automation with empathy to transform customer interactions. They are focused on developing advanced AI agents and solutions to enhance customer support experiences.
Required Skills
- Solution Engineering
- Technical Discovery
- Customer Communication
- AI
- Pre-sales
- Proof of Concept
- Security
- Product Feedback
- Technical Presentations
- Collaboration
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.
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