ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Senior Solutions Engineer at Intercom - ApplyBlast

Senior Solutions Engineer

Intercom

4 months ago

3.6 on Glassdoor

London, England

Hybrid

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Fin is seeking a Solutions Engineer to join the Customer Solutions Team as a trusted advisor to customers. The role focuses on leading technical discovery, delivering pre-sales value, conducting solution reviews, and designing Proof of Concepts to demonstrate the capabilities of their AI-first customer service platform. You will collaborate cross-functionally with Product and Engineering to represent the customer voice and ensure their needs drive product insights.

Responsibilities

Lead technical discovery to identify customer needs
Deliver high-impact value presentations and solution reviews
Design and lead tailored Proof of Concepts
Serve as primary resource for RFPs and security questions
Collaborate with Product and Engineering on feedback

Skills

Qualifications

5+ years in technical pre-sales

About Intercom

intercom.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2011

View Profile

Intercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.