Senior Specialist, Customer Assurance

Hootsuite

3 days ago

3.1 on Glassdoor

Remote

Full Time

Senior

2 applicants

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About this role

A Senior Specialist, Customer Assurance at Hootsuite manages and improves the company's Customer Assurance program, supporting teams to address security, privacy, AI, and compliance review requests from global customers. The role involves coordinating customer reviews, maintaining certifications, and collaborating across various departments to ensure organizational standards and customer trust.

Skills

About Hootsuite

hootsuite.com

Hootsuite is a social media management platform that centralizes scheduling, content creation, publishing, social listening, and analytics across multiple social networks. Its unified dashboard includes a content calendar, automation and approvals, team workflows, and performance reporting to help marketers plan campaigns, engage audiences, and measure impact. Hootsuite integrates with major social channels and third‑party tools and offers mobile apps plus enterprise features for collaboration, security, and compliance. Organizations of all sizes use it to streamline social operations and scale their social media strategy.