Mastercard

Senior Specialist, Customer Success

Mastercard(1 month ago)

HybridFull TimeSenior$105,783 - $142,418 (estimated)Customer Success
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About this role

A Senior Specialist, Customer Success at Mastercard Services drives customer outcomes by ensuring customers realize the value of Mastercard’s network products across payments and cybersecurity domains. The role focuses on customer engagement, growing the business, and technical/program readiness, collaborating with cross-functional teams to deliver scalable solutions and surface product feedback. The specialist supports strategic customers and segments to improve adoption, retention, and generate opportunities for value expansion.

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Required Skills

  • Customer Engagement
  • Data Analytics
  • Stakeholder Management
  • Solution Design
  • Product Strategy
  • Risk Management
  • Cybersecurity
  • Threat Intelligence
  • Training Development
  • Program Readiness

+3 more

Mastercard

About Mastercard

mastercard.ie

We connect and power an inclusive, digital economy that benefits people, businesses & governments worldwide by making transactions safe, simple & accessible.

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