Senior Specialist, Digital Process & Data Analysis

The Senior Specialist, Digital Process & Data Analysis serves as a strategic partner in advancing data-driven decision-making and digital capability adoption across the organization. This role leads requirements gathering, alignment, and implementation of reporting solutions that integrate purpose-built applications, user-generated analytics, and NLP-based bots. The position also drives user engagement, training, communications, and data literacy initiatives to help teams successfully adopt and maximize the impact of digital tools and insights.