Senior Specialist - Service Optimization, CBS

Pinellas County Government

1 month ago

Hybrid

Full Time

Medior

0 applicants

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About this role

This role involves analyzing and improving service channels and processes within Deloitte to enhance customer experience and operational efficiency. The position requires collaboration with stakeholders, conducting diagnostics, and implementing process improvements using Lean and Six Sigma methodologies.

Skills

About Pinellas County Government

pinellas.gov

Pinellas County is the local government for Pinellas County, Florida, providing public services and resources for residents, businesses, and visitors across the Tampa Bay Gulf Coast community. The county manages public safety, health and human services, parks and recreation, transportation and infrastructure, permitting and land management, and economic and tourism development, and publishes online tools and information for permits, payments, and community programs. Its website centralizes news, service portals, elected-official information, and resources to improve transparency and make county services easier to access.