Cepheid
The Senior Specialist - Technical Customer Support provides first-level telephonic technical assistance for Beckman Coulter Diagnostics’ clinical laboratory products, supporting customers and helping maintain high satisfaction and company image. The role is part of the Technical Excellence Center on the Customer Support, SWA team in Mumbai and reports to the Team Lead. It focuses on handling customer calls, assessing needs, and working with field service and applications teams to escalate and resolve issues.
Headquarters
Sunnyvale, California, United States
Company Size
5001-10000 employees
Founded
1996
Cepheid is delivering a better way to improve patient outcomes by enabling access to molecular diagnostic testing everywhere.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cepheid.
Cepheid didn’t post a salary, so this is our estimate from similar listings.
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