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Senior Specialist at Samsung US - ApplyBlast

Senior Specialist

Samsung US

17 days ago

3.5 on Glassdoor

Mississauga, Ontario, Canada

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Specialist directs and monitors product sales, pricing, and reverse logistics activities to ensure timely processing of return requests and accurate system documentation. This role involves creating standard operating procedures, managing key performance indicators, and facilitating communication between customers, carriers, and internal teams. The position requires expertise in reverse logistics processes and SAP/ERP systems to support efficient operations.

Responsibilities

Monitor and action outstanding return requests and execute reverse logistics processes
Coordinate with internal teams for return authorizations and resolve returns at 3PL warehouse
Partner with finance for claims processing and assist in creating standard operating procedures

Skills

About Samsung US

samsung.com

Headquarters

Suwon, Gyeonggi-Do, South Korea

Company Size

10001+ employees

Founded

1969

View Profile

Samsung Research America is Samsung’s U.S.-based research and development organization, focused on advancing technologies in areas such as AI, digital health, mobile systems, communications, semiconductors, and consumer experiences. It develops new products, platforms, and innovations in collaboration with Samsung’s global business units and research teams.