Infinitecomputersolutions
The Tier-3 NOC/TAC IP/MPLS & Security Support Engineer provides advanced technical support for large-scale service provider or enterprise networks, focusing on resolving complex incidents escalated from Tier-1 and Tier-2 teams. This role ensures network stability by performing in-depth troubleshooting on IP/MPLS backbone networks, data center connectivity, firewalls, and CGNAT platforms across multiple vendor devices. The engineer coordinates with vendors for critical issues and leads major incident bridges to restore service in minimal time.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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