Senior Staff Engineer, Interactive Voice Response - AI/ML

GEICO(3 months ago)

HybridFull TimeSenior$130,000 - $260,000Engineering

About this role

GEICO’s Service Engineering team is building large-scale AI and multi-agent systems to transform customer self-service across channels like voice/IVR and chat. This role is a senior technical leadership position focused on delivering production-grade, high-availability AI platforms in a fast-moving environment with broad impact across the organization.

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Required Skills

Distributed Systems
AI/ML
Multi-Agent Systems
Large Language Models
Python
Java
SQL
NoSQL
TensorFlow
PyTorch

+14 more

Qualifications

Bachelor’s degree in Computer Science
Bachelor’s degree in Information Systems

About GEICO

geico.com

GEICO is a prominent insurance provider that has been trusted by customers since 1936, offering a wide range of insurance products, including auto, motorcycle, homeowners, and renters insurance. The company emphasizes savings and convenience, allowing customers to easily compare rates and benefits online. Known for its strong brand presence, GEICO leverages innovative technology and customer service to deliver comprehensive coverage options tailored to meet diverse needs. With a commitment to affordability and accessibility, GEICO continues to be a leader in the insurance industry.

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