Senior Strategy Analyst

Fidelity(1 month ago)

HybridFull TimeSenior$119,113 - $159,361 (estimated)Business Architecture

About this role

A Senior Strategy Analyst on Fidelity’s Business Architecture team contributes to Contact Center Modernization by informing technology investment decisions and shaping multi-month, cross-functional initiatives. The role blends financial analysis, business architecture, and technology insights to develop strategic recommendations that impact how agents manage customer interactions. It is a high‑visibility position focused on producing executive‑ready materials and strategic roadmaps to influence enterprise decisions.

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Required Skills

Financial Modeling
Journey Mapping
Capability Assessment
Process Mapping
Stakeholder Collaboration
Executive Presentations
Strategic Roadmapping
Problem Solving
Data Synthesis
Structured Thinking

Qualifications

Bachelor's Degree

About Fidelity

fidelity.com

Fidelity Investments is a leading financial services company that specializes in helping individuals and businesses achieve their financial goals through a wide range of products and services. These offerings include brokerage, retirement planning, investment management, and wealth management, as well as tools for saving and spending efficiently. With a focus on customer support and financial guidance, Fidelity aims to empower its clients to make informed financial decisions to secure their futures. The company is known for its robust online trading platforms and comprehensive financial planning resources.

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