Sana Commerce
A Support Analyst at Sana Commerce provides first-line customer support, manages tickets within SLA, communicates with customers, and collaborates with internal teams to resolve issues. The role involves proactive communication, expectation management, and technical analysis to ensure customer satisfaction.
Headquarters
Rotterdam, South Holland, Netherlands
Company Size
501-1000 employees
Founded
2008
Sana Commerce is a B2B e-commerce platform that integrates directly with ERP systems—especially SAP and Microsoft Dynamics—to deliver real-time, ERP-driven storefronts with accurate pricing, inventory, and order data. It helps companies accelerate B2B sales by simplifying processes, reducing manual work, and ensuring orders are right the first time so they ship faster. Built as an ERP-native solution, Sana keeps the ERP as the system of record so buyers and internal teams see the same facts. Enterprises use it to modernize digital sales channels while preserving backend accuracy and efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sana Commerce.
Sana Commerce didn’t post a salary, so this is our estimate from similar listings.
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