Senior Support Engineer

Nebius(19 days ago)

RemoteFull TimeSenior$144,263 - $193,090 (estimated)Technical Support

About this role

A Senior Support Engineer at Nebius is responsible for resolving complex technical issues escalated by clients and Technical Account Managers. This role combines advanced technical expertise with a customer-focused approach, where the engineer leads process improvements, mentors junior staff, and develops scalable support practices.

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Required Skills

Technical Support
Problem-Solving
Linux Administration
Networking
Kubernetes
Cloud Platforms
Python Scripting
Machine Learning

Qualifications

Bachelor's degree in Computer Science
Cloud Platform Certifications

About Nebius

nebius.com

Nebius is a cloud platform for AI explorers that provides GPU‑accelerated infrastructure to build, tune, and run machine learning models and applications. It offers access to top‑tier NVIDIA GPUs and tooling designed to maximize efficiency and performance for training, fine‑tuning, and inference. Nebius focuses on simplifying ML workflows so researchers, developers, and teams can iterate faster without managing hardware.