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hcltechnologies.com
The Senior Support Lead is responsible for handling escalated, complex, and high‑priority customer issues, conducting root cause analyses, and implementing preventive measures. This role collaborates with product, development, and QA teams to influence product improvements and drives continuous improvement initiatives for support processes and automation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for hcltechnologies.com.
hcltechnologies.com didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role