Capital

Senior Support Operations (Data Publishing, Storage and Consumption Platforms, AWS)

Capital(6 days ago)

Richmond, VAOnsiteFull TimeJunior$109,900 - $125,400Support Operations
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About this role

This role involves providing onsite customer support for an enterprise workforce, focusing on technology support operations including end user support, incident management, change management, and endpoint management, mainly supporting Windows PCs, Macs, and Mobile Devices. The position emphasizes customer service, quick decision making, and operational efficiency to enhance the user experience.

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Required Skills

  • ITIL
  • ServiceNow
  • Incident Management
  • Change Management
  • Desktop Support
  • Customer Service
  • Problem Solving
  • Windows
  • MacOS
  • Mobile Devices

You’re tenacious and driven, so the last place you want to work is some boring bank. Same. Learn about careers at Capital One and view jobs here.

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