Senior Support Specialist

Hitachi Vantara Corporation(7 hours ago)

HybridFull TimeSenior$118,932 - $159,653 (estimated)Support/Customer Service

About this role

Hitachi Vantara is seeking a Senior Support Specialist to provide in-depth, specialist support and advice to customers addressing their solutions challenges involving Hitachi Vantara's products and solutions. The role involves working with both internal and external stakeholders, leading resolution efforts, and contributing to knowledge sharing and team development.

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Required Skills

Support
Customer Service
Troubleshooting
Technical Support
Hardware
Software
Network
SAN
Storage
Solutions

About Hitachi Vantara Corporation

hitachivantara.com

Hitachi Vantara is the digital infrastructure and data operations arm of Hitachi that helps enterprises turn data into outcomes through storage, hybrid cloud, analytics, IoT/edge and data-management solutions. It delivers enterprise storage and converged infrastructure, software (including the Lumada platform), and professional and managed services to support digital transformation and integrate IT with operational technology. The company emphasizes sustainable, energy‑efficient "green IT" solutions and serves large organizations across industries with global deployment, consulting, and support.

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